Shipping policy

At Brewing Soul, we're committed to delivering your orders promptly and efficiently. Here's what you need to know about our shipping process:

Order Processing:

All orders received under brand name "Brewing Soul" with Trade name "BS TWO ENTERPRISES".
All orders are processed within 24 hours of being placed, excluding weekends and public holidays.

Shipping Timeframe:

Once your order has been processed, we aim to deliver it within 4 to 6 business days. Please note that unforeseen circumstances might cause delays, but we strive to meet this timeframe.

Communication and Support:

For any queries related to your order or shipping, feel free to reach out to us at info@brewingsoul.com & bstwoenterprises@gmail.com.

Our team will respond within 24 to 48 hours after receiving your email.

Tracking Information:

Once your order is shipped, you'll receive a tracking number via email, allowing you to monitor the status of your delivery.

Additional Information:

Shipping times may vary based on your location and any external factors beyond our control, such as weather conditions or carrier delays.

International Orders:

Please note that international shipping may incur additional charges and longer delivery times due to customs procedures.

Returns and Exchanges:

For information on returns or exchanges, please refer to our Returns & Exchanges Policy.

Final Note:

We're dedicated to providing the best possible service and ensuring your satisfaction with our products. Should you encounter any issues or have further questions, don't hesitate to contact us.

Thank you for choosing Brewing Soul!